How to Attract, Keep, and Maximize Your Employees!

Class 01:

• What is HR
• Key Functions of HR
• How Company Culture matters
• When to Hire
• Identifying the Need to hire
• Identifying Bad Reasons to hire
• Hiring Mistakes

Class 02:

• Recruiting
• Ad Writing
• Screening in Ad
• Placement
• Recruiting mistakes

Class 03:

• Importance of Selection
• Selection Process
• Interview Options
• IV Questions
• Assessments
• Background Checks
• Reference Checking
• Offer Letter
• Selection Mistakes
• Importance of On Boarding
• Two Phases
• Videos
• Keeping People

Class 04:

• Performance Mgmt. Importance
• Tie to Job Description
• Goal Setting
• Types of Goals: Quantity, Quality
• Timeliness
• Culture

Class 05:

• Evaluations
• Elements and Strategy
• Feedback
• SPIN
• Do’s and Don’ts
• Delivery
• Restaurant Mistake
• Rewards and Recognition
• Motivations
• Pay vs. Recognition
• Recognition Mistakes

Class 06:

• Retention Strategies
• Cost of Turnover
• Tangible, Intangible
• Top Reasons for Turnover
• Employee Surveys
• Hire Back/Counteroffers
• Retention Mistakes
• Exiting People

Class 07:

• Dealing with Problems
• Intent
• Perf Mgmt. Cycle
• Value of an Employee Handbook
• Progressive Discipline

Class 08:

• Dealing with Problems
• Delivering Discipline
• Tran Analysis
• SPIN
• Witnesses
• NLRB Implications
• Term Offenses
• Documentation
• Judge’s Perspective
• Refusal to Sign
• Firing Mistakes

Class 09:

• Terminations
• The Conversation
• Exit Interviews
• Giving References
• Mistakes
• Summary of Laws and Jurisdictions

Open Facebook Group to students of this course:
Business | Curious Mondo: How to Attract, Keep, and Maximize Your Employees!

Time table:
9 hours

Level:
Basic / Intermediate / Advanced

Target market:
Small Business Owners

Main objective:
To understand how to expand your business by augmenting capacity through employees and how to manage them.

Prerequisite:
None